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Virtual Quality Assurance Representative

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Virtual Quality Assurance Representative

  • Central Location, Orlando, Florida, United States, 32821
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

 

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Job Description: Virtual Quality Control Representative
About Wyndham Destinations:

Wyndham Destinations believes in putting the world on vacation.  Our global presence in 110 countries at more than 220 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world’s largest vacation ownership and exchange company, with North America’s largest professionally managed rental business. 

Every year 3.5 million families entrust us with their vacation dreams. As the world’s largest vacation company, Wyndham Destinations provides access to unlimited possibilities to inspire your next vacation – or your next career.  Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime.  Learn how you can join us on your career journey by visiting careers.wyndhamdestinations.com.  Our world is your destination.

Position Summary:

The Virtual Quality Assurance Representative will represent the developer with integrity and professionalism by adhering to Best Practices model to accomplish assigned tasks.  Review and complete printed document file with purchasers to verify accuracy of information, clear understanding of contents obtain proper signatures and notary seals as needed.  Complete owner follow-up activities and provide quality customer assistance.  Provide compliance policy reviews and on-going product knowledge training to sales professionals.  Train/certify designated sales staff to follow Quality Control and Acting QCM Best Practices.  Monitor rescission/cancellation and compliance activities.  Communicate essential feedback to site/corporate management providing status reports with recommended strategies when improvement is needed.  Aspire to attain highest levels of teamwork promoting good business while servicing customers beyond expectations.

Job Duties:

  • Review Legal documents with owners.
  • Provide Product knowledge.
  • Train/certify sales staff to present documents to standards.
  • Monitor site rescission/cancellation and compliance performance.
  • Communicate feedback to management.
  • Service Owners

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-25199

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