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Travel Representative - Remote

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Travel Representative - Remote

  • Florida, United States
  • Full Time

Go Put the World on Vacation

 

At Travel + Leisure Co. our goal is simple: to put the world on vacation. We’re the world’s leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platform BookTandL.com, subscription travel clubs and branded consumer products.

***Special Note Regarding Working From Home:

This is a fully virtual work from home position for candidates who reside in the states of Florida, South Carolina, Nevada, or Texas only. Candidates who reside outside of these states will not be considered.  Successful candidates must be able to report physically to one of our resort locations for new hire paperwork on day one and must be able to meet our work at home requirements (see below). 

What you’ll do:

Put your passion for customer service and travel into action as an inbound Travel Representative with Wyndham Destinations! After your training period (paid), you will take inbound calls from existing owners who are excited and ready to plan their dream vacations and their experience starts with you as you make their reservations!

As a subject matter expert on customer service and travel accommodations,  you will be responsible for booking car rentals, airfare, hotel reservations, cruises, things to see and experience in the area, and make recommendations based on our

owner’s interests that you will learn through your conversation.

Experience the benefits of working for Wyndham Destinations

  • $13.00 per hour plus monthly incentives

  • $14.00-15.00 per hour for individuals with 3 or more years of airline or cruise reservations experience

  • WEEKENDS OFF!!

  • Start Date: June 7th

  • The opportunity to work from home immediately (equipment provided by us)

  • Competitive Medical, Dental, and Vision benefits within 30 days!

  • Accrue up to 12 paid vacation days, 4 floating holidays, and 6 paid sick days per year (based on a full calendar year)

  • Travel related discounts to our beautiful resorts and hotels!

  • 401k with $1 for $1 match up to 6%

  • Paid vacation, holiday and sick time

  • Set work schedules to promote work-life balance

  • Tuition reimbursement up to $6,000/year

  • Advancement opportunity with a variety of career paths

What we are looking for:

  • High School Diploma or GED required

  • Six months customer service and sales experience

  • Six months TRAVEL experience preferred

  • Ability to build rapport with a customer quickly, ask probing questions, and offer additional services to meet their travel needs

  • Able to show intermediate level proficiency with travel software programs and systems such as Apollo, Sabre or Worldspan.

  • Must be a strong multitasker and be able to work well under pressure

  • Training schedule (5 weeks) 11:15am - 8:15 pm EST

  • After training schedule: Availability to work between 11:00am EST - 10pm EST Mon-Fri.  A set schedule will be provided

  • Ability to work some holidays

What is required for me to work from home?

  • Quiet workplace free of distractions

  • High speed internet (DSL or Cable only) with download speed of 10mbps, upload speed 2mbps, Latency less than 80ms

  • Must be able to hardwire computer directly to a router

  • Must have own personal device with a working camera to be used for the first week of training (until our computers reach your home)

  • Homeowners or renters insurance for the work environment (proof of insurance will be required on day 1)

  • Intermediate computer proficiency and ability to troubleshoot technical issues while at home

  • So what are you waiting for? Come join the fun and apply today to start your next career journey with Wyndham Destinations!

***Application Tip: To expedite a response from a Recruiter, please complete the short assessment that will be emailed to you once you have completed the application.  It should take you 20 mins to complete.  If you don’t receive the email, please check your spam folder

A World of Inclusion

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-24907

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