Person, Indoors, Female, Face, Apparel, Clothing, Blossom, Plant, Flower

Telemarketing Agent

Full Time | Shawnee on Delaware | Pennsylvania | United States

Go Put the World on Vacation

 

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

Key Responsibilities:

  • Ensure all calls are promptly and efficiently handled.
  • Work Various Outbound Sales Campaigns.
  • Meet dialler time requirements.
  • Sell Exchange holidays / Spacebanks / Renewals to members, (including additional products if necessary).
  • Ensure all personal targets and objectives are achieved through maximising all sales opportunities.
  • Ensure correct data is entered onto the systems on receipt to make all bookings accurately to maintain quality standards, eliminate write-offs and member complaints.
  • Take Inbound calls according to business needs.
  • Work on additional campaigns as necessary to suit business needs.

Qualifying
Competencies:

  • Excellent sales ability and consistently exceeding set targets.
  • Candidates should also have the ability to work on their own initiative and work effectively to exceed targets.
  • Ability to sell in a pressured environment to help maximise team production.
  • Candidates should demonstrate high levels of motivation and resilience.
  • Candidates must have a clear understanding of RCI's working procedures.
  • Must have ability to call structure and be able to demonstrate impacting call control.
  • Previous outbound/telemarketing experience would be an advantage.

A World of Inclusion

 

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

 

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-3009

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