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Sales Trainer - Anaheim & Indio, CA

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Sales Trainer - Anaheim & Indio, CA

  • Central Location, Anaheim Resort, Anaheim area, California, United States, 92802
  • 42-151 Worldmark Way, Indio, California, United States, 92203
  • Full Time

Go Put the World on Vacation

 

At Travel + Leisure Co. our goal is simple: to put the world on vacation. We’re the world’s leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platform BookTandL.com, subscription travel clubs and branded consumer products.

The right candidate:

  • Must have the ability to communicate and partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, Site Recruiters, Business Operations and other site trainers.

  • Possess the ability to identify opportunities relating to, not limited to, the training department, sales lines (in house and front line), specialist presenters, sales processes and a desired follow-through to affect and implement positive change.

  • The right candidate must have the ability to lead with influence and manage change.

  • The right candidate will have a proven track record. This can include any, but is not limited to, front line or in house sales, sales manager, site trainer, Sr. Manager, DOS or VP experience.

  • Support the Specialist Presenter team for training and compliance.

  • Have a strong working knowledge of Wyndham Destinations brands, Club Wyndham, WorldMark by Wyndham and Shell Vacations Club

This position will oversee training to include:

  • Wyndham Destinations “Play to Win” new hire training curriculum is delivered to new hires in a classroom setting onsite and/or virtual using approved scripting via IPad presentation. o Wyndham Destinations “Road to Success” 12-week follow-up trainings and tests are being facilitated to new hires in a consistent classroom setting. This will be facilitated one module per week over12 weeks.

  • Wyndham Destinations Sales Compliance on line courses are completed in new hire classes, prior to graduating staff to sales floor.

  • Wyndham Rewards and Vacation Club Credit, as well as other required training courses are completed during the new hire class.

  • Underperforming sales reps from the bottom 3rd quartile of the sales line observed and coached at the beginning of every month. This is to be done in tandem with your Regional Director of Training for approval.

  • Partner with sales Managers to improve VPG and close %.

  • Attend all required scheduled meetings and report progress to Regional Director of Training.

  • Ensure continued topical trainings and are being facilitated regularly and documented on monthly training calendar.

  • Follow your training classes to the sales floor, partner with sales manager to coach and support new hires. 50% T.O. behind all new hires within 90 days or less is the expectation.

  • New hires are to be at 100% of budgeted VPG at 90 days.

  • Ensure sites are up-to-date on all recently approved Wyndham scripting and collateral. Observe specialist presenters as well as sales staff.

  • Support new technology rollouts and sales initiatives through becoming a SME (Subject Matter Expert).Train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized.


Required Minimum Qualifications:

  • A minimum of 1 year successful Wyndham sales experience. Front line and in house are a plus.

  • Strong working knowledge of Wyndham Destination brands, Club Wyndham, WorldMark by Wyndham and Shell Vacations Club.

  • A minimum of 1 year sales management experience preferred.

  • Proven track record with the ability to T.O.

  • Specialist Presenter experience preferred.

  • Must obtain a real estate license or timeshare license in the state where you reside, if applicable.

  • Strong interpersonal, written and verbal communication skills.

  • Proficient in Microsoft Office platforms and I-Pad operation a plus.

  • Ability to interface with all levels of employees in a professional manner.

  • Effective time management and organizational skills necessary.

  • Work schedule flexibility. CA Real Estate license or ability to obtain one within specified time period.

  • Some travel may be required.

A World of Inclusion

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-22792

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