Nature, Outdoors, Horizon, Sky, Sphere, Cloud

Sales & Customer Service Representative – Remote Option Available

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Sales & Customer Service Representative – Remote Option Available

  • Central Location, Indianapolis, Indiana, United States, 46032
  • Full Time
  • Panorama

Put the World on Vacation

At Panorama our mission is simple: to put the world on vacation. As the world’s foremost membership travel business and part of Travel + Leisure Co., we bring a broader perspective through our brands, including RCI, the largest vacation exchange company, 7Across, Love Home Swap, the Registry Collection, @Work International, and the Alliance Reservations Network. Together we’re shaping the future of the travel industry as we deliver new vacation possibilities.

Do you love to travel?

Do you love providing customer service and helping others?

Does getting paid to help others plan their travel experience while working from the comfort of your home sound fun?

If you answered yes to any of these above questions, then RCI’s Sales & Customer Service Representative position may be the perfect career opportunity for you!

What can you expect?

  • Our Travel Guides speak to RCI members and assist in booking all aspects of travel (i.e. flight, hotel, car, etc.) while selling vacation products and services

  • Equipment is provided by the company for our remote Associates (computer, monitor, etc)

  • Training schedule: 6 weeks remote comprehensive training program designed to make you successful - Monday - Friday, 10:00 a.m.- 6:00 p.m.

  • After training schedule: Starting the 7th week you will transition to the following schedule: 2:30p.m. – 11:00p.m. on weekdays and 11:30 a.m. – 8 p.m. on weekend days, (one weekend day is required)

  • The average first year compensation is $15.65/hour

  • Additional earning opportunities include monthly contests, shift differentials, and recognition programs

  • For our Guides who work in the center, safety and cleanliness of our facilities is a top priority to ensure our Associates feel comfortable at work.  Safety measures we have in place include: Regular deep cleans throughout the building, social distancing protocols, and requirement to wear masks when not at your desk alone

What are the perks for YOU?

  • FREE Resort accommodations annually! Plus discounted resort rentals and annual vacation allowance

  • Medical/Dental/Vision Insurance available within 30 days

  • 401K with company match, Employee Stock Purchase Program

  • Tuition & Certification Reimbursement Programs

  • Ability to work from home immediately or in office at our contact center in Carmel

  • Generous paid time off including eleven paid holidays per year and a paid day to give back to the community

  • Advancement opportunities available

What are we looking for?

  • High School Diploma or GED required

  • Previous customer service experience

  • Previous call center and sales experience is preferred but not required

  • Applicants must be a current Indiana resident

  • Bilingual Spanish or French experience is a plus

  • Highly motivated and strong desire to achieve individual and team goals

  • Must be reliable and coachable with a desire to learn

  • Must have strong communication and problem solving skills

  • Computer proficiency including Internet navigation ability is a must

  • Pre-employment Background Check Required

Remote / Work from Home Requirements:

  • Must have a high speed internet connection that meet our speed requirements and modem (hardwired connection necessary)

  • Dedicated office / work space free from distractions

  • Home Owners / Renters Insurance for the property

Be one step closer to joining the RCI family by completing our online application TODAY!  We look forward to hearing from you soon!

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-22702

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