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Sales & Customer Service Representative - Remote

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Sales & Customer Service Representative - Remote

  • Indiana, United States
  • Full Time

Go Put the World on Vacation

 

At Travel + Leisure Co. our goal is simple: to put the world on vacation. We’re the world’s leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platform BookTandL.com, subscription travel clubs and branded consumer products.

Do you love to travel?

Do you love providing customer service and helping others?

Does getting paid to help others plan their travel experience while working from the comfort of your home sound fun?

If you answered yes to any of these above questions, then RCI’s Sales & Customer Service Representative position may be the perfect career opportunity for you!

What can you expect?

  • Our Travel Guides speak to RCI members and assist in booking all aspects of travel (i.e. flight, hotel, car, etc.) while selling vacation products and services

  • Equipment is provided by the company for our remote Associates (computer, monitor, etc)

  • Training schedule: 6 weeks remote comprehensive training program designed to make you successful - Monday - Friday, 10:00 a.m.- 6:00 p.m.

  • After training schedule: Starting the 7th week you will transition to the following schedule: 2:30p.m. – 11:00p.m. on weekdays and 11:30 a.m. – 8 p.m. on weekend days, (one weekend day is required)

  • The average first year compensation is $15.65/hour

  • Additional earning opportunities include monthly contests, shift differentials, and recognition programs

  • For our Guides who work in the center, safety and cleanliness of our facilities is a top priority to ensure our Associates feel comfortable at work.  Safety measures we have in place include: Regular deep cleans throughout the building, social distancing protocols, and requirement to wear masks when not at your desk alone

What are the perks for YOU?

  • FREE Resort accommodations annually! Plus discounted resort rentals and annual vacation allowance

  • Medical/Dental/Vision Insurance available within 30 days

  • 401K with company match, Employee Stock Purchase Program

  • Tuition & Certification Reimbursement Programs

  • Ability to work from home immediately or in office at our contact center in Carmel

  • Generous paid time off including eleven paid holidays per year and a paid day to give back to the community

  • Advancement opportunities available

What are we looking for?

  • High School Diploma or GED required

  • Previous customer service experience

  • Previous call center and sales experience is preferred but not required

  • Applicants must be a current Indiana resident

  • Bilingual Spanish or French experience is a plus

  • Highly motivated and strong desire to achieve individual and team goals

  • Must be reliable and coachable with a desire to learn

  • Must have strong communication and problem solving skills

  • Computer proficiency including Internet navigation ability is a must

  • Pre-employment Background Check Required

Remote / Work from Home Requirements:

  • Must have a high speed internet connection that meet our speed requirements and modem (hardwired connection necessary)

  • Dedicated office / work space free from distractions

  • Home Owners / Renters Insurance for the property

Be one step closer to joining the RCI family by completing our online application TODAY!  We look forward to hearing from you soon!

A World of Inclusion

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-22679

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