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Resort Manager

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Resort Manager

  • 1420 Hamurana Road, Rotorua, Bay of Plenty, New Zealand, 3330
  • Full Time

Go Put the World on Vacation

 

At Travel + Leisure Co. our goal is simple: to put the world on vacation. We’re the world’s leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platform BookTandL.com, subscription travel clubs and branded consumer products.

Go Where No Two Days Are The Same. ​

At Wyndham Destinations, we are vacation connoisseurs. Come join the fun of putting the world on vacation! We are seeking a dynamic and motivated Resort Manager to lead our team. This is a fantastic ‘hands on’ opportunity for an experienced Manager with proven operational knowledge and experience as well as the ability to effectively interact with and service guests.

This Resort Manager role is responsible for the daily operational success of the hotel. This position interacts with Club Wyndham Owners, guests, apartment owners, all hotel departments, vendors, the community and the corporate office.  

How You’ll Shine

To be successful in this role, you will have:

  • You will be a Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our Club Wyndham owners and guests through meaningful conversations
  • Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment
  • Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions, revenue and yield management.
  • Ability to build strong relationships with key internal and external stakeholders including Body Corporate
  • Proven experience in driving and achieving top line revenue and bottom line results
  • Eye for detail and an analytical mind
  • Ability to develop a budget and make sound decisions to ensure the hotel operates efficiently
  • Experience in the Sales and Marketing of accommodation
  • Strong Revenue Management skills
  • Effective leadership, organisational and interpersonal communication skills
  • An open door policy with the ability to train, coach, counsel and develop employees

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Subsidised private health cover upon successful completion of probationary period

What You'll Be Rewarded

  • Operational knowledge and experience in all hotel departments.
  • Ability to motivate a team to work together.
  • Ability to work productively in a fast paced, changing environment.
  • Ability to develop a budget and make decisions to ensure the hotel operates within that budget.
  • Ability to train, coach, counsel and discipline employees.
  • Ability to screen employment candidates, conduct interviews to identify staff that will succeed in their role.
  • Experienced managing multiple business units.
  • Thorough understanding of Workplace Health & Safety requirements.
  • Ability to network within local communities and businesses and recognize opportunities for sales.
  • Experience in the Sales and Marketing of accommodation and conferencing businesses.

A World of Inclusion

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-15876

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