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Resort Manager

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Resort Manager

  • 75 The Esplanade, Caloundra, Queensland, Australia, 4451
  • Full Time

Go Put the World on Vacation

 

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 15,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

Go Where No Two Days Are The Same. ​

At Wyndham Destinations, we are vacation connoisseurs. Come join the fun of putting the world on vacation! We are seeking a dynamic and motivated Resort Manager to lead our team. This is a fantastic ‘hands on’ opportunity for an experienced Manager with proven operational knowledge and experience as well as the ability to effectively interact with and service guests.

This Resort Manager role is responsible for the daily operational success of the hotel. This position interacts with Club Wyndham Owners, guests, apartment owners, all hotel departments, vendors, the community and the corporate office.  

How You’ll Shine

To be successful in this role, you will have:

  • You will be a Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our Club Wyndham owners and guests through meaningful conversations
  • Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment
  • Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions, revenue and yield management.
  • Ability to build strong relationships with key internal and external stakeholders including Body Corporate
  • Proven experience in driving and achieving top line revenue and bottom line results
  • Eye for detail and an analytical mind
  • Ability to develop a budget and make sound decisions to ensure the hotel operates efficiently
  • Experience in the Sales and Marketing of accommodation
  • Strong Revenue Management skills
  • Effective leadership, organisational and interpersonal communication skills
  • An open door policy with the ability to train, coach, counsel and develop employees

 

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • professional development funding
  • discounted hotel stays across Australia, Fiji, New Zealand
  • subsidised private health cover upon successful completion of probation

 

Where You’ll Begin Your Journey

Ramada by Wyndham Golden Beach is located on the picturesque Pumicestone Passage, in the Sunshine Coast, a relaxing location to unwind, which is renowned for its beautiful coastline, serene waterways and lush hinterland. It is the ideal place for enjoying a laidback coastal vibe, endless sunshine and the Sunshine Coast’s variety of famous attractions.

 

Wyndham Destinations Asia Pacific develops, markets and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan and Europe and serves more than 60,000 vacation owners in Club Wyndham South Pacific. Wyndham Destinations Asia Pacific is a division of Wyndham Destinations (NYSE: WYND) the world’s largest vacation ownership and exchange company with more than 25,000 associates worldwide. The Pacific corporate offices are located on the Gold Coast in Australia. Across the Asia Pacific region, we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan and Clark in the Philippines.

A World of Inclusion

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-18635

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