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Reservations Coordinator

Full Time | Central Location | Orlando | Florida | United States | 32821

Go Put the World on Vacation

 

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

New Hire Performance Bonus Incentives up to $2,000

Yearly earning potential:  $35,000 - $65,000+

Job Summary:
Do you love to go on vacation?  Do you like to talk to people about going on vacation?
  

We are currently recruiting reliable, professional, sales minded individuals who are great on the phone to join our growing Inbound Reservations Team at the Wyndham Destinations Marketing Contact Center! 

As a Reservations Coordinator, your primary responsibility will be to service inbound calls from our potential customers, as well as our owners. You will be assisting with the finalization of travel packages by researching, reviewing, and confirming accommodations through our central reservation system. The position requires that you maintain a high-level of customer satisfaction, in addition to addressing any escalated customer service issues that may arise. As part of the Reservations Team, you will be helping to deliver on our arrivals, increase revenue for the department and guarantee tour volume for the resorts.

Who Are We Looking For?

Our ideal candidate will be a true, service-minded professional with the ability to respond to a wide variety of customer needs. We are looking for someone who is an excellent listener and an effective communicator by being positive, professional and informative.

What are the Hours?

You will work 2:00pm to 10:00pm four days during the week and you will work either a Saturday or Sunday from 9:00am to 6:00pm. You will have off one weekend day and one day mid-week.

Qualifications:

  • High School diploma or equivalent
  • Must be able to work flexible shifts to include weekdays, evenings and weekends to suit business needs
  • 12 months minimum customer service, reservations or equivalent experience a plus
  • Microsoft Office, Word, Excel experience desired
  • 12 months minimum of call center experience preferred

A World of Inclusion

 

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

 

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-2541

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