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Reservations Agent

  • 35-45 Shoal Bay Road, Port Stephens, New South Wales, Australia, 2315
  • Full Time

Go Put the World on Vacation

 

At Travel + Leisure Co. our goal is simple: to put the world on vacation. We’re the world’s leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platform BookTandL.com, subscription travel clubs and branded consumer products.

Go Where No Two Days Are The Same. ​

At Wyndham Destinations, we are vacation connoisseurs. Come join the fun of putting the world on vacation. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Shoal Bay team as a full time Reservations Agent today!

How You’ll Shine

We are looking for a customer service superstar! Someone who is passionate about the Central Coast and wants to share that with everyone who they speak to. We are wanting someone who is confident to speak with people from not only different countries but all walks of life. Someone who is flexible to work a range of shifts from early mornings to evenings, weekends to holidays.

Experience is preferred however not essential! We recruit based on attitude so tell us what you can bring to the team!

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • professional development funding
  • discounted hotel stays across Australia, Fiji, New Zealand
  • subsidised private health cover*

What You’ll Bring

The perfect candidate would be able to, however not limited to:

  • Update third party booking sites
  • Maintain rates, parity and occupancy
  • Perform all duties of the front desk, including greeting owners and guests, Check in and out, Answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel enquiries/bookings, reservations and night audit procedures
  • Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines.

Where You'll Begin Your Journey

Tucked away on the New South Wales North Coast lies one of Australia's best-kept secrets in beautiful Shoal Bay. Overlooking white sand shores, pristine sparkling waters and breathtaking nature reserves, Club Wyndham Shoal Bay is your little piece of paradise on earth

A World of Inclusion

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-20747

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