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Reservations Agent

  • 2128 Phillip Island Road, Cowes, Victoria, Australia, 3922
  • Full Time

Go Put the World on Vacation

 

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 15,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

GO BEYOND WHAT'S BEEN DONE BEFORE

At Wyndham Destinations, creativity is contagious. The mood is lighter and the days are brighter. We are looking for a customer service superstar! Someone who is passionate and wants to share that with everyone who they speak to. If this is you, then join our Phillip Island team as the Reservations Agent today!

How You'll Shine

The perfect candidate would be able to, however not limited to:

  • Update third party booking sites
  • Maintain rates, parity and occupancy
  • Perform all duties of the front desk, including greeting owners and guests, Check in and out, Answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel enquiries/bookings, reservations and night audit procedures
  • Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines.
     

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • professional development funding
  • discounted hotel stays across Australia, Fiji, New Zealand
  • subsidised private health cover*

What You'll Bring

We are wanting someone who is confident to speak with people from all walks of life. Someone who is flexible to work a range of shifts from early mornings to evenings, weekends to holidays. We recruit based on attitude so tell us what you can bring to the team!

Where You'll Begin Your Journey

Club Wyndham Philip Island is a place of incredible natural beauty and offers an abundance of activities for all ages. There are plenty of beaches, shopping and restaurants in the close by seaside village.

A World of Inclusion

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-17527

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