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Remote Sales & Customer Service Representative – College Students

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Remote Sales & Customer Service Representative – College Students

  • Work from home, Fountain Square, Indianapolis, Indiana, United States, 46201
  • Full Time
  • Panorama

Put the World on Vacation

At Panorama our mission is simple: to put the world on vacation. As the world’s foremost membership travel business and part of Travel + Leisure Co., we bring a broader perspective through our brands, including RCI, the largest vacation exchange company, 7Across, Love Home Swap, the Registry Collection, @Work International, and the Alliance Reservations Network. Together we’re shaping the future of the travel industry as we deliver new vacation possibilities.

Are you looking for a company that offers tuition reimbursement?

Would working from home help save you time and make you feel safe?

Do you need a job that works around your school schedule?

Do you love providing customer service and helping others?

 

If you are an enrolled college student (or soon to be) and you answered yes to any of these above questions, then RCI’s Sales & Customer Service Representative position may be the perfect career opportunity for you!

 

What can you expect?

  • Our Travel Guides take inbound calls from RCI members and assist them in booking all aspects of travel (i.e. flight, hotel, car, etc.) while selling vacation products and services.  Don’t worry, WE WILL TRAIN YOU!

  • We provide the equipment for you (computer, monitor, phone, etc.)

  • All training is conducted virtually from your home.  You just need to attend a Day 1 orientation at our contact center located in Carmel.  Equipment will be distributed that day.  Virtual Training classes start 6/05 and 6/19. 

  • Training schedule (40 hours per week): 6 week training program designed to make you successful - Monday - Friday, 10:00 a.m.- 6:00 p.m.

  • After training schedule during the summer months (40 hours per week): Starting the 7th week you will transition to the following schedule: 2:30p.m. – 11:00p.m. on weekdays and 11:30 a.m. – 8 p.m. on weekend days, (one weekend day is required)

  • Schedule during the spring and fall semesters (Option to remain at 40 hours or move to part time): Once school starts, we will build a schedule around your classes during our hours of operation. Part time Associates will work between 20-29 hours or you can stay on full time at 40 hours!

  • The average first year compensation is $15.65/hour

  • Additional earning opportunities include monthly contests, shift differentials, and recognition programs

  • In our contact center, safety and cleanliness of our facilities is a top priority to ensure our Associates feel comfortable at work.  Safety measures we have in place include: Regular deep cleans throughout the building, social distancing protocols, and requirement to wear masks when not at your desk alone

What are the perks for YOU?

  • FREE Resort accommodations annually! Plus discounted resort rentals and annual vacation allowance

  • Medical/Dental/Vision Insurance available starting July 1st for full time Associates only

  • 401K with $1 for $1 company match up to 6% for full time Associates

  • Tuition & Certification Reimbursement Programs  (Up to $2,000 per year for part time undergrad students and up to $4,000 per year for full time undergrad students)

  • Generous PTO plan including a paid day to give back to the community

  • Advancement opportunities available

 

What do you need to work from home?

  • Must have a high speed internet connection that meet our speed requirements and modem (hardwired connection necessary)

  • Dedicated office / work space free from distractions

  • Home Owners / Renters Insurance for the property

  • Intermediate level computer and navigation skills as well as ability to troubleshoot hardware/software issues

  • Ability to maintain focus and be disciplined while working.  Scheduled break times will be provided.

***Note: If you are looking for a summer internship, we may be able to help you get internship credit depending on the necessary requirements of your school. If hired, share your school's internship information with HR to find out!

 

Waiting for the catch?  There isn’t one!  Enjoy the flexibility RCI provides our student Associates.  Take the next step in your career journey by joining our family.  Apply TODAY!

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-23832

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