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Raft Guide - WorldMark - Seventh Mountain Resort

  • 18575 SW Century Drive, Bend, Oregon, United States, 97702

Go Put the World on Vacation

 

At Travel + Leisure Co. our goal is simple: to put the world on vacation. We’re the world’s leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platform BookTandL.com, subscription travel clubs and branded consumer products.

River Guide Job Summary
- Participate in daily whitewater raft trips and/or flat water SUP/kayak trips for guests as scheduled.
- Support the Activities Department.
- Pack/load necessary equipment for trips going out and unpack/unload after the trip is done
- Maintain a good sense of humor and cooperative attitude when dealing with both co-workers and guests
- Communicate well with head guide, owners, office manager and co-workers
- Learn about natural environment and history of area and share the knowledge with guests
- Engage when needed with other guest activity programs for the Resort.
- Facilitate positive employee image and effective guest relations by demonstrating attention to detail, congeniality, integrity and sound judgment.
- Manage all facilities and equipment to insure proper working conditions.
- Coordinate all maintenance and
replacement needs as required.
- Understand basic scheduling and operations of recreation activities.
- Help guest with rental equipment & sizing
- Assist with community events

Minimum Requirements and Qualification
- Must be at least 18 years old.
- Certification or ability to become certified in First Aid and CPR
- Certification or ability to become certified in SWIFT Water Training
- High school diploma or equivalent is preferred.
- One year experience in customer service, recreation and administration/leadership is preferred.
- Excellent communication skills.
- Must be able to work independently with minimal supervision.
- Ability to demonstrate good judgment when dealing with guests and staff members.
- Able to organize and facilitate group activities.
- Must possess a high level of creativity
and a customer service mind-set.
- Lifting (must be able to lift rafts and associated equipment on a variety of terrain using various methods)
- Must be able to lift/carry up to 50 lbs.
- Pumping (must be able to inflate rafts to recommended p.s.i. using high volume manual pumps)
- Rescues (must be able to perform various rescue techniques. Most commonly returning guests to rafts after they fall or jump out, and throwing rescue lines)
- Ability to control a raft in class 3 whitewater

A World of Inclusion

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-9445

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