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Quality Assurance Representative

Full Time | 109 Mt Aspiring Road | Wanaka | Otago | New Zealand | 3330

Go Put the World on Vacation

 

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

Wyndham Destinations Asia Pacific is seeking an experienced Quality Assurance Representative who is passionate about holidays, sales and customer service to provide field support to our Wanaka sales site. 

Your primary responsibility is to ensure our customers are facilitated with an efficient and compliant process that will return a successful completion of the sales transaction. You will execute the full sales documentation closing process and provide total support to the new and upgrading customers about their purchase decision by emphasising some off the key benefits available.

The Role

As the key contact for the customer the Quality Assurance Representative will:

  • Provide excellent Count on Me! Service ensuring a seamless experience, completing all aspects of the transaction and as a result retain the business.
  • As an Authorized Credit Representative you will ensure that great care is observed, in terms of compliance with our obligations under the National Consumer Credit Protection Act.
  • Complete all sales related documentation, such as contracts and applications for finance for successful completion of the transaction

About You 

You will have experience within a similar role within the banking, lending, mortgage or financial services industry and enjoy working in a fast paced, supportive and fun environment. 

  • Great eye for detail, problem solving and negotiation skills
  • Have excellent customer service skills and ability to build trust
  • Ability to work independently and as a team player
  • Be flexible to work the operational hours of the business which may include weekends, evenings and public holidays

On Offer

  • Excellent base salary plus bonuses
  • Subsidised Private Health Cover
  • Exclusive Employee Discounts 
  • Fantastic team environment + much more!

A World of Inclusion

 

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

 

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-3831

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