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Quality Assurance Representative

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Quality Assurance Representative

  • Central Location, Orlando, Florida, United States, 32821
  • Full Time

Go Put the World on Vacation

 

At Travel + Leisure Co. our goal is simple: to put the world on vacation. We’re the world’s leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platform BookTandL.com, subscription travel clubs and branded consumer products.

About Wyndham Destinations:

Wyndham Destinations believes in putting the world on vacation.  Our global presence in 110 countries at more than 220 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world’s largest vacation ownership and exchange company, with North America’s largest professionally managed rental business. 

Every year 3.5 million families entrust us with their vacation dreams. As the world’s largest vacation company, Wyndham Destinations provides access to unlimited possibilities to inspire your next vacation – or your next career.  Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime.  Learn how you can join us on your career journey by visiting careers.wyndhamdestinations.com.  Our world is your destination.

Position Summary:

Represent the developer with integrity and professionalism by adhering to Best Practices model to accomplish assigned tasks.  Review and complete printed document file with purchasers to verify accuracy of information, clear understanding of contents obtain proper signatures and notary seals as needed.  Complete owner follow-up activities and provide quality customer assistance.  Provide compliance policy reviews and on-going product knowledge training to sales professionals.  Train/certify designated sales staff to follow Quality Control and Acting QCM Best Practices.  Monitor rescission/cancellation and compliance activities.  Communicate essential feedback to site/corporate management providing status reports with recommended strategies when improvement is needed.  Aspire to attain highest levels of teamwork promoting good business while servicing customers beyond expectations.

Job Duties:

  • Review Legal documents with owners.
  • Provide Product knowledge.
  • Train/certify sales staff to present documents to standards.
  • Monitor site rescission/cancellation and compliance performance.
  • Communicate feedback to management.
  • Service Owners

A World of Inclusion

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-22524

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