Go Put the World on Vacation

At Travel + Leisure Co. our goal is simple: to put the world on vacation. We’re the world’s leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platform BookTandL.com, subscription travel clubs and branded consumer products.

The Manager, Business Operations Analytics  will influence marketing operations by providing insights through consultation, reporting and analytics. In this role, the leader will lead the formulation of data driven decisions and demonstrate delivery against business’s overall objectives. The leader will be expected to provide proactive recommendations that create incremental value for the organization. This position will work closely with internal leaders across the enterprise including Sales & Marketing, Finance, Operations and HR in an effort to ensure the execution of a diverse array of deliverables.

Key responsibilities include, but are not limited to:

• Identify through reporting and analytics, key performance indicators and statistics to drive pro-active and profitable business decisions.
• Establish trusting relationships with sales and marketing leadership by incorporating the voice of the customer into deliverables and making adjustments as needed to support their goals.
• Works in collaboration with Inventory Management and Financial Planning & Analysis to forecast and assist with budgeting of key KPI’s.
• Collaborate with various corporate departments, to include but not limited to payroll, CRM, business operations, and data analytics to ensure data flow is producing desired results.

Education

• Bachelor’s degree required, MBA preferred

Knowledge and Skills

• Strong communication and interpersonal skills (this is a customer facing role)
• Conceptional and analytical (sees big picture and can put the pieces together to solve problems)
• Ability to work across verticals to get to solutions (solutions to opportunities may be sourced outside of the department)
• Composure in a fast paced environment with competing priorities and short timelines (priorities changing is a constant, adaptability is natural talent)
• Finisher (you can bring a concept/project across the finish line)

Technical Skills

• Advanced knowledge of Microsoft Excel (SQL/VBA preferred)
• Working skills with desktop publishing tools (PowerBI, Tableau, Einstein, Oracle Analytics, OBIEE, etc)
• Knowledge of relational databases (examples include SAS, MS Access)
• Advanced knowledge of Microsoft PowerPoint

Job experience

• 5-7 years industry experience or equivalent
• Timeshare experience preferred, but not mandatory
• Prior leadership or lead functioning SME
• Must be self-motivated, being able to manage multiple projects while incorporating work style with team objectives at multiple levels
• Must be well organized and able to perform under stressful situations
• Must be able to communicate and partner effectively with all levels of the organization
• Must be decision-minded, capable of providing senior management clear paths to optimal results desired

Unless there is a legal requirement, experience will be accepted for the education requirement.

A World of Inclusion

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.