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Maintenance Technician I - WorldMark - Long Beach Resort

  • 420 Sid Snyder Dr, Long Beach, Washington, United States, 98631

Go Put the World on Vacation

 

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 15,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

How You’ll Shine

Summary


The Maintenance Technician performs all general facility maintenance under minimum supervision in a manner which ensures the preservation of optimum quality and efficient production. Perform service requests and repairs as directed. Perform maintenance work for make-ready units as directed. Clean and inspect in building systems and report deficiencies to supervisor. Adhere to the company¡¦s safety programs.
Essential Job Functions
Responsibilities include, but are not limited to:
1. Perform the ¡§RPM¡¨ (Room Preventative Maintenance) process as outlined in the Maintenance Departmental Operating Procedures. This includes performing a detailed and in depth inspection of all aspects of the guest room/unit as compared to the Blitz process. Will perform basic to advanced repairs on all deficiencies found in the interior of the unit to bring the unit back to ¡§like new¡¨ condition. (60%)
2. Complete all necessary work orders and customer requests by applying basic knowledge of repair and replacement of general fixtures. General repair may include: doors, windows, walls, flooring, ceilings, furniture, cabinetry, basic electrical, basic plumbing and basic appliance repair. (20% time)
3. Inspect (Blitz) the interior of the units for deficiencies in lighting, electronics, basic plumbing, appliances and the appearance/workability of all hard goods (walls, doors, furniture, window fixings, etc) within the units. Will perform basic repairs on these aspects to make the room ready for immediate owner occupancy. (10% of the time)
4. Perform basic janitorial work inside the unit and in the common areas of the resort. May perform basic landscaping, basic maintenance to the exterior of the building/common areas and pool/spa maintenance dependent upon location. (5% time)
5. Performs other duties as needed. (5% time)
Travel Requirements
No travel requirements for this role
Minimum Requirements and Qualifications
a) Education
„h High school or equivalent preferred
„h CPO Certification may be required for some sites
b) Training requirements
„h Basic maintenance training 1-2 years
„h Basic landscape training 1-2 years (select sites)
„h Basic pool maintenance (select sites)
Revised August 2014
c) Knowledge and skills
„h Ability to complete work orders
„h Ability to take direction and complete tasks
„h Ability to handle multiple tasks and prioritize assignments
„h Ability to test chemicals and ensure proper pool maintenance (select sites)
d) Technical Skills
„h Basic Plumbing
„h Drywall repair
„h Painting
„h Minor electrical
„h Minor carpentry
„h Minor appliance repair
„h Basic PC skills preferred
e) Job experience
„h 1 year in role or similar role is strongly preferred
Complexity
Describe the following:
a) Level of decision making authority
„h Works on assignments that are routine in nature. Must be able to make independent decisions and/or seek advice to ensure consistent functioning operations offering high levels of our Count on me Service
b) Level of autonomy
„h Department leaders,site leaders will provide direction in role
c) The impact of his/her decision on the organization
„h Impacts to Guest experience and vacation
„h Decisions could impact safety of guests and employees
d) Supervisory responsibility:
„h This position does not have direct reports, but is expected to partner with co employees at the site and vendors that are part of the work environment.
e) Scope/Financial Responsibility
„h Understand and care for company assets and equipment, supplies and property professionally
Organizational Relationships
„h Regularly interacts with Engineering, Guest Services and Housekeeping departments
„h Regularly interacts with Operations Department Leaders
„h Regularly interacts and serves guests
Work Environment
Maintenance technicians are expected to work with small hand tools and some electric tools. Will be in hot and cold environments, working outside and inside the resort. Technician will work with small and large appliances in the resort.

A World of Inclusion

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-9711

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