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In-House Sales Trainer

Full Time | Central Location | Orlando | Florida | United States | 32821

Go Put the World on Vacation

 

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

Job Responsibilities :

The right candidate will report directly to the Training Manager of Orlando.

  • The right candidate will relocate to the Orlando, Florida area.
  • Have a strong desire to be an integral part of the site senior leadership team.
  • Must have IH experience and have performed at a high level exceeding budgeted VPGs while in the role.
  • Must have the ability to communicate and partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, Director of Sales, Site Managers, Site Recruiters and other site trainers.
  • Possess the ability to identify opportunities relating to, but not limited to, the training department, sales lines (in house and front line), sales processes and a desired follow-through to affect and implement positive change.
  • The right candidate must have the ability to lead with influence.
  • The right candidate will have a proven track record.  This can include any, but is not limited to, front line or in house sales, sales manager, site trainer, Sr. Manager, DOS or VP positions.
  • Support the Specialist Presenter team for training and compliance.
  • Have a strong working knowledge of Club Wyndham, WorldMark by Wyndham and Shell Vacations Club.
  • This position will oversee training to include:
    • Required - Wyndham’s “Play to Win” new hire training curriculum is delivered to new hires in a classroom setting using the iPad
    • Required - Wyndham’s “Road to Success” 12-week follow-up training is being facilitated to new hires in a consistent classroom setting.  This will be one module per week for 12 weeks. 
    • Required - Road to Success on line test is completed immediately after each module is facilitated while still in the class. 
    • Required - WVO Sales Compliance on line course is completed in new hire classes
    • Required - Wyndham Rewards and Vacation Club Credit training are completed during the new hire class.
    • Required - Select 5 underperforming sales reps from the bottom 3rd quartile of the sales line for JumpStart at the beginning of every month.  This is to be done in tandem with your Regional Director of Training for approval.
    • Required – Work with the 5 reps for one month to improve VPG and close %.
    • Required - Report at month end on all actions taken with JumpStart reps to your Regional Director of Training.
    • Ensure follow-up training and hours of power are being facilitated regularly.
    • Required - Follow your classes to the floor and T.O. behind all new hires with us 90 days or less.  50% of T.O. volume is to come behind new hires that have been hired 100 days or less.
    • Required – New hires are to be at 100% of budgeted VPG at 90 days.
    • Ensure sites are up-to-date on all recently approved Wyndham collateral.
    • Support new technology rollouts through becoming a SME (Subject Matter Expert) and train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized.

Required Minimum Qualifications:

  • A minimum of 1 year successful Wyndham sales experience. Front line and in house experience. 
  • Strong working knowledge of Club Wyndham, WorldMark by Wyndham and Shell Vacations Club
  • A minimum of 1 year sales management experience preferred  
  • Proven track record with the ability to T.O. tables
  • Specialist Presenter experience preferred
  • Must obtain a real estate license or timeshare license in the state where you reside, if applicable  
  • Thorough understanding of Wyndham's products
  • Strong interpersonal, written and verbal communication skills
  • Proficient in Microsoft Office
  • Ability to interface with all levels of employees in a professional manner
  • Effective time management skills
  • Work schedule flexibility/Some travel may be required 

A World of Inclusion

 

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

 

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-3067

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