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In-House Marketing Manager - Worldmark by Wyndham Scottsdale

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In-House Marketing Manager - Worldmark by Wyndham Scottsdale

  • Central Location, Phoenix, Arizona, United States, 85042
  • 8235 E Indian Bend Rd, South Scottsdale, Scottsdale, Arizona, United States, 85250
  • Full Time

Go Put the World on Vacation

 

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 15,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

Wyndham Destinations (NYSE:WYND) believes in putting the world on vacation. Our global presence in 110 countries at more than 220 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world’s largest vacation ownership and exchange company, with North America’s largest professionally managed rental business. Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime. Learn more at wyndhamdestinations.com. Our world is your destination.

Every year 3.5 million families entrust us with their vacation dreams. Through our unique brands, flexible ways to explore, and more destinations than anyone else, we make it easy to experience and enjoy the most amazing vacations around the globe. As the world’s largest vacation company, Wyndham Destinations provides access to unlimited possibilities to inspire your next vacation.

Wyndham Destinations is one family, one team of professionals who actively strive to provide our customers and each other with our signature Count On Me! Service promise. A promise to be responsive to needs, to be respectful in every way and deliver a great experience. It's more than a promise, at Wyndham it's been recognized as a commitment, visible in our awards including Newsweek's 100 Greenest Companies, Diversity Inc's 25 Noteworthy Companies and Ethisphere Institute Lists of the World's Most Ethical Companies amongst others. Come join the Wyndham family and discover the rewards for your career. http://careers.wyndhamdestinations.com/

Whether at work or on vacation - wherever your dream destination, wherever you see yourself—we help you get there.

We are currently seeking a highly motivated In-House Marketing Manager to lead a team of world class associates at our newest project in the Valley of the Sun: The Worldmark by Wyndham Scottsdale Resort.   

JOB SUMMARY: Responsible for all In-house Marketing Activities at the site. Primary responsibilities include direct management of In-house Marketing Team, maintaining an acceptable penetration rate of resort occupancy, maintaining an excellent owner experience, and coordination with Resort, Front Line sales, In-House sales and Corporate/Regional In-House Marketing Directors/Managers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Direct management of In-house Marketing Team: interview, hire and train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution).
  • Maintain total site marketing penetration according to site marketing penetration standards.
  • Resolve issues pertaining to tour statuses, bookings, coding and etc.
  • Order and maintain departmental supplies (collateral material, uniforms, etc.)
  • Maintain copies of invitations and daily tour manifests for reference purposes.
  • Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Five year owner arrival report.
  • Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines.
  • Compile data on each team member’s performance.
  • Prepare additional reports deemed necessary by management.
  • Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow.
  • Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated.
  • Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).
  • Submit employee payroll in timely manner.
  • Perform other related functions not listed.

QUALIFICATIONS:

  • Timeshare experience in sales and marketing required
  • 2 years management or supervisory preferred or 2 year’s timeshare equivalent experience.
  • Must be able to work flexible schedule which includes a rotating combination of days, nights, weekends, and holidays.
  • Ability to deal with both customers and salespeople.
  • Ability to focus on details.
  • Ability to handle simultaneous situations.
  • Ability to handle departmental problems and situations.
  • Knowledgeable with commission payroll and understanding.
  • Must be proficient at Microsoft Office.
  • Must be able to work independently.
  • Must be able to interact with many other departments within the company.

BENEFITS & MORE:

A career at Wyndham Destinations offers you the following great benefit opportunities and more:

  • Most competitive compensation plan in industry
  • Medical, Dental, Vision, Life Insurance
  • Employee & family discounts up to 40% on all Wyndham Hotels and Resorts
  • 401(k) with company dollar for dollar match up to 6%
  • Employee Stock Purchase Plan
  • Flexible spending accounts, long term disability, tuition reimbursement, adoption assistance, etc.
  • Community volunteer and global sustainability/green programs
  • A culture of diversity and inclusion

Come and be part of One Family, One Team, One Company . . . Wyndham Destinations

A World of Inclusion

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-17093

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