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In House Marketing Manager

  • Level 7, 1 Corporate Court, Bundall, Queensland, Australia, 4217
  • Full Time

Go Put the World on Vacation

 

At Travel + Leisure Co. our goal is simple: to put the world on vacation. We’re the world’s leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platform BookTandL.com, subscription travel clubs and branded consumer products.

Go where teamwork talks.

How You'll Shine
 

The Senior In House Marketing Manager is responsible for the generation and delivery of In-house tours for owner update presentations to the set company targets and delivery of non-owner tours to frontline sales. You will be responsible for supervising, managing and assisting In House Resort Host Teams across Australia & exceeding the region’s budgeted KPIs. This will involve:

  • Supervising, managing, assisting, recruiting and training In-House Resort Team Members

  • Monitoring the individual Resort Host performance weekly and work closely with the Sites to pro-actively address individual issues/development plans on a daily basis to ensure continued development and identify training needs

  • Being responsible for In House budgeting and cost accounting systems

  • Scheduling tours for maximum efficiency

  • Establishing service quality standards based on internal customer requirements

  • Identifying trends/root causes and taking action to ensure desired results are achieved

  • Developing and sponsoring initiatives that foster open communication

  • Consulting and building relationships with appropriate internal and external stakeholders.

What You'll Bring

We are seeking a proactive, dynamic and passionate manager with outstanding organisational and time management skills. Crucial to this role will be the ability to communicate effectively and build rapport with internal and external stakeholders across all levels. You will have exceptional interpersonal skills to engage, empower and captivate the marketing agents to achieve their goal of putting the world on vacation. You will have a proven track record in direct marketing and with solid experience in training and recruitment.

 

Where You'll Begin Your Journey

Prepare for an unforgettable journey in this role based at our Bundall Corporate Office, because there are no limits to what you can achieve with Wyndham, a leader in the fast-paced and exciting hospitality and vacation ownership industries. People make a difference in our business, so our success lies with our employees!

A World of Inclusion

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-19653

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