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Human Resources Manager

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Human Resources Manager

  • Gatlinburg, Tennessee, United States
  • Full Time

Go Put the World on Vacation

 

At Travel + Leisure Co. our goal is simple: to put the world on vacation. We’re the world’s leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platform BookTandL.com, subscription travel clubs and branded consumer products.

The Human Resources Manager (HRM) is a business partnering role supporting 2 resorts and both resort operations and sales and marketing functions. HRM will provide business leaders consultation and guidance on measures that support talent acquisition, retention and development goals. HRM will provide employee relations support to business partners to mitigate risk. This role also delivers training and development programs and drives local activities geared towards building organizational capability and positively impacting business results. Our Human Resources team partners with our centralized departments to include payroll, benefits, recruiting, compensation and Leave Support Center.
 

Essential Job Functions

  • Understand business drivers and provides objective feedback to business leaders on process and initiatives that will drive long-term results.

  • Collaborate with business leaders to ensure that the talent management strategy is effective and linked to the evolving business needs.

  • Partner with the business leaders to ensure alignment and focus on goals related to employee engagement and other critical components that effect employee recruitment and retention.

  • Advise, coach, and mediate on HR-related matters with employees and managers.  Interpret, administer and ensure compliance with all federal and state laws, company policies and procedures. Remain current and adhere to practices that will ensure an engaged workforce and compliant practices. 

  • Effectively investigate, document and provide guidance on corrective action or separation efforts when appropriate.  This will include the ability to proficiently conduct formal investigatory efforts for behavior and conduct concerns and in response to employee complaints (i.e. harassment and discrimination cases).

  • Facilitate associate orientation and various leadership training programs.  Partner with local leadership to assess and identify high potential talent and provide partnered support and guidance for further development and education on how to fully leverage existing resources or methods.  

  • Participate in project team assignments for the HR organization that support the development and/or implementation of organization-wide projects and associate programs. 

  • Attend various business leadership meetings to ensure goal alignment at the site level. 

  • Assist in the development of solutions that support the business objectives and leadership capability.

  • Support business leaders by navigating through CDC guidelines, emergency response plans, and communication.
     

Job Experience

  • Minimum 5 years of Human Resource experience as a demonstrated business partner

  • Strong employee relations and investigation skills preferred

  • Experience in supporting multiple business groups and/or multiple field locations preferred

  • Knowledge of federal, state and local labor laws/regulations related to human resources
     

Education

  • Four-year college degree strongly preferred or equivalent years of work experience

  • Demonstrated commitment to continue education within Human Resources
     

Qualifications

  • PHR, SPHR, SHRM-CP or SHRM-SCP strongly preferred

  • Ability to work in a fast paced environment balancing multiple priorities

  • Ability to drive strategy and HR initiatives and successfully influencing leaders to action

  • Ability to work independently as well as collaboratively with a team

  • Passion and ability to deliver effective presentations and facilitate training

  • Excellent interpersonal skills to include the 1) Ability to create team building environment 2) Ability to resolve employee conflicts and offer advice and solutions creating a win/win situation for the employee and the company 3) Ability to maintain professional composure when dealing with emotional or confrontational circumstances and to interact effectively at all levels and across diverse cultures and personalities

  • Intermediate proficiency in Microsoft applications

  • Workday experience a plus

A World of Inclusion

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-23855

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