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Housekeeping Manager

  • 12 Big Muster Drive, Dinner Plain, Victoria, Australia, 3898
  • Full Time

Go Put the World on Vacation

 

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 15,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

How You’ll Shine

As a Housekeeping Manager, you will be responsible for ensuring a high standard of service and cleanliness is maintained at all times.

Responsibilities include but are not limited to:

  • Creating and work within the bounds of a departmental budget
  • Manage resourcing in line with operational requirements
  • Order and quality check linen and amenities in line with occupancy levels
  • Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards
  • Delegate workload to ensure rooms are refreshed in a timely manner
  • Observe precautions required to protect resort guests and guest property.
  • Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management.'
  • Ensure all duties are performed inline with Company polices and procedures

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Subsidised Private Health Insurance

What You’ll Bring

To be successful in this role, you will be:

  • Previous experience in a similar position
  • A sound understanding of Workplace Health and Safety, including safe chemical handling
  • Strong communication skills
  • An ability to work well independently and in a team environment
  • Have the ability to recognize and solve problems in the workplace
  • Ability to work a flexible schedule, including nights, weekends, public and school holidays

A World of Inclusion

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-18040

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