Water, Nature, Outdoors, Rock, Sea, Ocean

Housekeeper. WorldMark Kihei Resort - Earn an Incentive up to $750

Alert me about jobs like this

Not You?

Thank you for your interest please submit your application on the next page.

Housekeeper. WorldMark Kihei Resort - Earn an Incentive up to $750

  • 75 Alanui Ke Allii Drive, Kihei, Hawaii, United States, 96753
  • Wyndham Destinations

Put the World on Vacation

 

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Summary


Earn an Incentive up to $750


A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This position will promote Resort Standards and effectively provide services personally or refer requests to the appropriate department manager as needed to exceed guest expectations.

Essential Job Functions

Responsibilities include, but are not limited to:

  • Cleans resort units to include sleeping quarters, kitchens, bathrooms and living rooms: Maintains and adheres to housekeeping detail standards. Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies.  Makes beds.  Replenishes supplies, such as kitchenware and toiletries.  Sorts, counts, folds, mark, or carries linens. Observe
    precautions required to protect resort guests and guest property, and report damage, theft, and found articles to supervisors. (60% time)
  • Maintain positive customer and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up.  Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (10% time)
  • Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (15% time)
  • Build a “Count On Me” Culture: Continuously
    exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience.    (10% time)
  • Performs other duties as needed (5% time)

Minimum Requirements and Qualifications


a) Education
• High School diploma or equivalent preferred
b) Training requirements
• N/A
c) Knowledge and skills
• Detail oriented with organizational skills
• Familiarity with cleaning products and equipment
• Ability to read and comprehend routine instructions, short correspondence and memos
• Ability to give high priority to customer service
• Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and
staff
• Must be people oriented and able to work independently or with others as needed
d) Technical Skills
• Has knowledge of general cleaning concepts
• Has knowledge of cleaning chemicals
• Has experience with cleaning tools and equipment
e) Job experience
• Six months related housekeeping experience preferred

Unless there is a legal requirement, experience will be accepted for the education requirement.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-23197

Other People Viewed

Senior Customer Service Agent (Remote)

WD_US_WVO Wyndham Destinations R-27481 Las Vegas Nevada United States Central Location, Las Vegas, Nevada, United States, 89169 Customer Service - General Entry Level
Put the World on Vacation At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest va...

Customer Experience Systems & Insights Specialist

WD_AU_APAC Wyndham Destinations R-26145 Bundall Queensland Australia Level 7, 1 Corporate Court, Bundall, Queensland, Australia, 4217 Guest Services Entry Level
Put the World on Vacation At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest va...

Strategic Business Partnership Manager - Indonesia

WD_TH_WVRL Wyndham Destinations R-27169 Jakarta Jakarta Raya Indonesia Wisma Staco, 12th Floor, Jakarta, Jakarta Raya, Indonesia, 12870 Marketing Administration Entry Level
Put the World on Vacation At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest va...
Alert me about jobs like this

Not You?

Thank you for your interest please submit your application on the next page.