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Hotel Concierge

Part Time | 199 William Street | Melbourne | Victoria | Australia | 3000

Go Put the World on Vacation

 

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

  • Provide an exceptional experience to our guests
  • Discounted resorts stays

Resort Concierge
The Resort Concierge is responsible for providing Count on Me service by consistently creating and enhancing experiences for owners and guests. This includes providing current information and recommendations about the local area, attractions, events and activities. Additionally the concierge is responsible for greeting guests and making arrangements for special occasions and or needs during their stay. The resort Concierge will be familiar with all site activities to share with owners and guests.

Essential Job Functions
Responsibilities include, but are not limited to:

  • Greet and assist owners and guests by providing current information and recommendations about the local area, attractions, events and activities
  • Maintain positive guest, owner and associate relationships
  • Perform all duties of the front desk
  • Increase revenue streams for incidentals, up sell tours and promotions
  • Ensure hotel security procedures are adhered to

Minimum Requirements and Qualifications

  • High School diploma or equivalent
  • Excellent communication skills.
  • An understanding of Hirum or Opera PMS

  • Possession of a manual driver’s license would be advantageous

A World of Inclusion

 

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

 

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-3725

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