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Guest Service Agent

Part Time | 199 William Street | Melbourne | Victoria | Australia | 3000

Go Put the World on Vacation

 

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

About Wyndham Destinations

Wyndham Destinations believes in putting the world on vacation. Our global presence in 110 countries at more than 220 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world’s largest Vacation Ownership and Exchange companyEach year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime.

About The Role

As a Guest Service Agent at Wyndham Destinations you’ll be primarily responsible for the day to day operation of the front desk, greeting & registering guests and providing information on local area attractions

Other duties include but are not limited to:

  • Cash handling and balancing procedures
  • Monitor and manage availability on third party websites
  • Increase revenue streams for incidentals, tours and promotions
  • Ensure security procedures are adhered to at all times

Skills & Experience

  • High standard of personal grooming
  • Excellent written and verbal communication skills
  • Previous experience working with a PMS system
  • An ability to work a flexible roster, including evenings, weekends and public holidays

What do we offer?

Great company benefits including discounted resort stays across Australia, New Zealand and Fiji, training opportunities and a fantastic working environment on offer!

A World of Inclusion

 

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

 

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-3805

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