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Duty Manager

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Duty Manager

  • 35-45 Shoal Bay Road, Port Stephens, New South Wales, Australia, 2315
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

 

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

GO WHERE NO TWO DAYS ARE THE SAME!

At Wyndham Destinations, we believe in the impact of a helping hand and the power of vacations. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, relocate to Shoal Bay as a Duty Manager today!

This is a fantastic opportunity to escape the hustle and bustle of city life and relocate to the idyllic Shoal Bay, just hours from Sydney. Relocation support will be provided and can be negotiated based on your individual circumstances.

How You’ll Shine

To actively contribute to this global company’s vision to put the world on vacation, as a Duty Manager you are responsible for ensuring the efficient day to day operation of the Reception desk including greeting and registering of owners and guests, providing information to local area attractions, administration, as well as managing any guest issues that may arise.

You will also be responsible for building, developing, training and leading a team proactively to promote high levels of customer service.

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • $60,619 salary plus superannuation
  • relocation assistance provided (including temporary accommodation support)
  • subsidised private health insurance
  • 25% discount at the Shoal Bay Country Club
  • professional development funding
  • discounted hotel stays across Australia, Fiji, New Zealand

What You’ll Bring

To be considered for this great opportunity it is essential that you have the following skills and attributes:

  • Proven experience in a Front Office department at a supervisory level either as a Team Leader, Shift Supervisor or Duty Manager (3 years)
  • Knowledge of hotel property management systems, Opera preferred
  • Excellent communication skills, written, verbal and active listening
  • Detail focused with an organised approach and ability to multitask
  • Positive attitude, vibrant and passionate about delivering exceptional customer service and exceeding expectations
  • Exceptional time management skills and the ability to work under pressure
  • Strong negotiation and problem solving skills
  • Proficiency in using a computer and Microsoft Office applications
  • Bookkeeping /finance experience is highly regarded
  • Immaculate presentation and grooming standards
  • Ability to work a flexible roster, including weekends and school and public holiday periods
  • Having you own car/vehicle will be necessary due to this being a more remote location

HOW TO APPLY:

Please email Oliver at Oliver.Hanson@wyn.com or apply online and we will be in touch regarding next steps of the recruitment process.

Interviews will be held on Thursday 10th May 2021 between 11am and 1pm, where you can meet some of our team in Sydney and learn more about the relocation opportunity.  Other interview times may be able to be arranged as requested.  

Where You’ll Begin Your Journey

Wyndham Destinations Asia Pacific develops, markets and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan and Europe and serves more than 60,000 vacation owners in Club Wyndham South Pacific.

Wyndham Destinations Asia Pacific is a division of Wyndham Destinations (NYSE: WYND) the world’s largest vacation ownership and exchange company with more than 25,000 associates worldwide. The Pacific corporate offices are located on the Gold Coast in Australia. Across the Asia Pacific region, we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan and Clark in the Philippines

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-26584

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