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Customer Service Representative - Inbound Sales (Remote)

  • Central Location, Orlando, Florida, United States, 32821
  • Full Time

Go Put the World on Vacation


At Travel + Leisure Co. our goal is simple: to put the world on vacation. We’re the world’s leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platform, subscription travel clubs and branded consumer products.

***This is a fully remote position effective day one.

Special Note Regarding Working from Home:

This is a work from home position for candidates who reside in the states of Florida, South Carolina and Texas (and within 1 hour from one of our properties). Successful candidates must be able to report to one of our locations in FL, SC and TX for new hire paperwork on day one and meet our work at home requirements (see below).

Wyndham Destinations, a subsidiary of Travel + Leisure Co., takes the current health threat of the COVID virus very seriously. To protect our Associates while in the office, we have implemented several health and safety measures including regular deep cleans of our training rooms and common areas as well as establishing rules around social distancing, wearing face masks and limiting the number of employees allowed in the building at any one given time.

Our next new hire training class is scheduled to start on May 17th.

Become a Resort Expert

Help owners and prospective guests plan their dream vacations and make reservations as an Inbound Customer Service Sales Representative at Wyndham Destinations. During a paid virtual training period, you’ll become an expert on our resorts, amenities, and things to see and do near each location. After training, you will transition to taking calls from excited customers who are interested in making reservations for hotel/resort stays, car rental, airline, or even cruises! Based on their interests, you’ll provide them with custom recommendations to create truly unforgettable experiences and encourage them to book the vacation of their dreams.

Experience the Benefits of Working at Wyndham Destinations

  • $12.00 an hour PLUS monthly sales based incentives
  • Comprehensive medical, dental, and vision benefits, effective within 30 days
  • Accrue up to 12 paid vacation days, 5 floating holidays, and 6 paid sick days per year (based on a full calendar year)
  • Travel discounts for Wyndham hotels and resorts
  • Employee Stock Purchase Program
  • 401k with company match after your first year of employment
  • Advancement opportunities within a variety of career paths including a Leadership Development Program for high potential agents
  • Up to $6,000 a year in tuition reimbursement
  • A fun, friendly work environment

Are you the right fit? Here is what we are looking for:

  • High School Diploma or GED required
  • Six months customer service and sales experience
  • Ability to build rapport with a customer quickly, ask probing questions, and meet the customer’s needs
  • Intermediate computer knowledge
  • Must have demonstrated ability to work well under pressure and multi task
  • Initial training schedule: Monday through Friday (three weeks), 9:30am - 6:15PM ET
  • Upon completion of training, initial schedule will be 1:30pm-10:00pm (Monday- Friday) and 11:30am-8pm (Saturday & Sunday). Pick either: any 2 days off during the week OR 1 weekend day off and we will assign a second day off during the week.

What is required for me to work from home?

  • Quiet workplace free of distractions
  • Home internet setup that meets certain speed requirements
  • Must be able to hardwire computer directly to router, we will provide the computer and monitor(s)
  • Must have own personal device with a camera and have access to the Internet
  • Homeowners or renters insurance for the work environment (proof of insurance will be required on day 1)
  • Intermediate computer proficiency and ability to troubleshoot technical issues while at home
  • Must reside within an hour of a Wyndham Destinations resort or corporate location

If you enjoy talking to people, have a passion for traveling, and have a desire to work remotely, then what are you waiting for?

Apply today to start your next career journey with Wyndham Destinations!

Application Tip: To expedite a response from a Recruiter, please complete a short assessment that will be emailed to you once you have completed the application.  It should take you 20 mins to complete.  If you don’t receive the email, please check your spam folder.

A World of Inclusion

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to, including the title and the location of the position for which you are applying.

Job Requisition: R-23107

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