Person, Indoors, Female, Face, Apparel, Clothing, Blossom, Plant, Flower

Customer Service Representative - Bilingual Spanish

Full Time | Central Location | Orlando | Florida | United States | 32821

Go Put the World on Vacation

 

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

Put your passion for travel into action as an inbound customer service representative with Wyndham Destinations! After your training period (paid), you will take inbound calls from existing owners who are excited and ready to plan their dream vacations and their experience starts with you as you make their reservation! As a subject matter expert on our properties you will provide information on our resorts, amenities, things to see and experience in the area, and make recommendations based on our owner’s interests that you will learn through your conversation.

What we offer:

  • $14.00/hr plus service based incentives
  • Computer equipment provided by company
  • Start date is February 17, 2020!
  • Competitive Medical, Dental, and Vision benefits within 30 days
  • Travel related discounts to our beautiful resorts and hotels!
  • 401k with $1 for $1 match up to 6%
  • Paid vacation, holiday and sick time
  • Set work schedules to promote work-life balance
  • Tuition reimbursement up to $6,000/year
  • Advancement opportunity with a variety of career paths

Qualifications:

  • High School Diploma or GED required
  • Six months customer service and/or sales experience
  • Ability to build rapport with a customer quickly, ask probing questions, and meet the customer’s needs
  • Basic computer knowledge
  • Must have demonstrated ability to work well under pressure and multi task
  • Ability to work evenings, weekends and some holidays. The first 4 weeks of training will be Mon-Fri 8:30am-5:15pm. The last 7 weeks of training, you will have a set schedule of 3 days during the week 11:30am-8:00pm, Saturday/Sunday 9:30am-6:00pm and two consecutive days off during the week.
  • Ability to work from home after 11 weeks training period
  • Ability to obtain internet with a minimum upload speed of 2.0 mbps and minimum download speed of 10.0 mbps.
  • A quiet work space to perform the position without interruptions, we provide the computer!
  • Homeowners/Renters insurance

A World of Inclusion

 

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

 

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-3600

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