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Concierge Agent

  • 240 Terrace Road, Table Rock, Branson, Missouri, United States, 65616
  • Full Time

Go Put the World on Vacation

 

At Travel + Leisure Co. our goal is simple: to put the world on vacation. We’re the world’s leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platform BookTandL.com, subscription travel clubs and branded consumer products.

Job Responsibilities

  • Provides information to guests regarding Resort amenities, events and local area attractions
  • Distributes activity schedules and area brochures to guests
  • Assists guests by performing various tasks such as making restaurant reservations, arranging for spa services, recommending night life hot spots, booking transportation, booking shows, etc.
  • Create vouchers for shows and activities
  • Answer phones
  • Greet guests and owners when arriving on property and ensure ultimate customer service experience
  • Assist marketing representatives with confirmations, when needed

Job Expectations and Requirements

  • Customer service experience required
  • Must have a friendly, positive and outgoing attitude
  • Proficient in MS Excel, MS Word, general computer skills, and smart devices
  • Clear and concise written and verbal communication skills
  • Ability to work in a team environment within a shared space
  • High School Diploma or equivalent is required, College Degree is preferred
  • Preferably have knowledge of city local shows, attractions, and activities

A World of Inclusion

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-23478

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