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Business Operations Coordinator II

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Business Operations Coordinator II

  • Central Location, Destin, Florida, United States, 32550
  • Full Time

Go Put the World on Vacation

 

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 15,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

Job Description-

The primary purpose of this position is to provide exceptional customer service by engaging in behaviors that will enhance the guest experience and satisfaction, while setting the stage for a successful sales timeshare presentation.

Essential Job Function and Responsibilities:

  • Accounting Duties

  • Back of the house support

  • Premium reconciliation

  • Assist Business Operations Manager in all administrative functions

  • Preparation and maintenance of legal documents

  • Cash handling/ credits and debits

Responsibilities/Job Duties:

  • Maintain a positive attitude at all times with everyone you come in contact with.

  • Able to work independently with minimal supervision.

  • Ability to achieve site mandated performance expectations.

  • Ability to determine eligibility, including but not limited to completion of necessary paperwork.

  • Ability to handle proprietary information in a confidential and classified manner.

  • Data entry

  • Wear neat and clean Wyndham issued uniforms including name tag.

  • Be able to properly identify owner tours.

  • Be knowledgeable of tour categories and qualifications.

  • Other tasks assigned by the Manager, Supervisor, or Lead

  • Answer phones and guest questions in a professional manner.

  • Distribute premiums and complete daily gift, tour and contract reconciliation in all systems.

  • File and secure all documents per procedures. Maintain property owner information per PII and PCI standards.

Travel Requirements:

Limited travel. May occasionally require some inter-city travel between the sales sites.

Minimum Qualifications/ Requirements:

  • 2 or more years Customer Service Experience

  • High School diploma or Equivalent

  • Must be able to work all evenings, weekends and holidays

  • Professional appearance

  • Excellent communication skills

  • Interpersonal skills

  • Ability to use Microsoft Office; Computer experience including MS Office (Outlook, Word & Excel).

  • Ability to work in a fast-paced environment

  • Ability to assist guest and co-workers in a helpful, positive, professional and friendly manner

  • Possesses productive, energetic, and self-motivated attributes.

  • Possesses organizational skills

  • Ability to speak effectively before groups of guests and/or employees.

  • Timeshare, Escrow or Mortgage Loan Processing experience preferred.

  • Ability to multi-task in a fast paced environment; able to work under pressure in a team environment

  • Must be able to lift up to 25 pounds.

  • Problem solving and good communication skills.

Job Type:

Full-time

Monday- Friday

Salary: $17.00 /hour

A World of Inclusion

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-17498

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