Water, Nature, Outdoors, Rock, Sea, Ocean

Activities Associate - Full Time - WorldMark Seventh Mountain Resort- Hiring Incentives Available!

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Activities Associate - Full Time - WorldMark Seventh Mountain Resort- Hiring Incentives Available!

  • 18575 SW Century Drive, Bend, Oregon, United States, 97702
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

 

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Activities Associate
The Activities Associate is responsible for checking in rafting guests and guiding SUP tours if interested. Checking in rafting guests requires making and verifying reservations, ensuring liability waivers are signed, uploading rafting photos, selling gift shop items and renting SUPs/Mt bikes. This is an excellent opportunity to get started in the recreation industry. The Activities Associate is responsible for providing Hospetallity With Heart service by welcoming guests and making them feel comfortable and accomodating their needs.

Essential Job Functions
Responsibilities include, but are not limited to:
1. Checking in rafting guests ant taking rafting reservations. (75% time)
2. Renting and checking out activities equipment (15% time)
3. Merchandising the gift shop (5% time).
4. Consistently provide Count on Me Service by practicing the Sequence of Service Steps. Be aware of and handle guest and employee safety and incident issues as they occur. (5% time).

Minimum Requirements and Qualifications
a) Education

High school diploma or equivalent
b) Training requirements
• May include depending on location: Lifeguard, CPR, First Aid Certification, Alcohol Awareness Card, Food Server Health Card, Valid Local State Driver’s License
c) Knowledge and skills
• Excellent communication skills
• Ability to demonstrate good judgment when dealing with guests and staff members
• Able to organize and facilitate group activities
• Must possess a high level of creativity and a customer service mind-set
• Facilitate positive employee image and effective guest relations by demonstrative attention to detail, congeniality, integrity and sound judgment.
• Knowledge of general resort services
• Ability to work an adjusted work schedule, including evenings, weekend and holidays to meet resort operating demands
d) Technical Skills
• Ability to drive large vehicles, shuttles and/or vans.

Proficiency in Microsoft Word, Excel, Outlook and Micros.
• Ability to learn new programs such as company reporting and associate timekeeping
• Ability to use radio and telephone communication devices and awareness of related etiquette.
e) Job experience
• 1 year experience in customer service or recreation

Unless there is a legal requirement, experience will be accepted for the education requirement.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-25640

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