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Activations Agent - Outbound Vacation Package Reservations

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Activations Agent - Outbound Vacation Package Reservations

  • Florida, United States
  • Full Time

Go Put the World on Vacation

 

At Travel + Leisure Co. our goal is simple: to put the world on vacation. We’re the world’s leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platform BookTandL.com, subscription travel clubs and branded consumer products.

$1,000 NEW HIRE INCENTIVE BONUS and YEARLY EARNING POTENTIAL OF $35,000 to $65,000+


Activations Agent - Outbound Vacation Package Reservations
 

Are you passionate about travel, vacations and sales? Would you like to learn more about a role where you can make a difference in peoples lives and be in a position to help others create vacation memories with their family and friends? How about working in a brand new state of the art contact center with a supportive leadership team who is invested in YOU and YOUR success?

If you answered “yes”, look no further.  The Wyndham Destinations Marketing Contact Center is growing and currently hiring top talent as Activations Agents.  Do not have activations experience but believe you have the skills and attributes to be successful?  No problem, our Best in Class trainers and program will teach you what you need to know. 
 

What is an Activations Agent?


As an Activations Agent, you will be making outbound calls to guests who have purchased a vacation getaway but have not yet booked their location or dates. Your salesmanship and customer service techniques will be put to great use in this role as you will be helping to deliver on arrivals, increase revenue for the department and guarantee tour volume for the resorts.

Who Are We Looking For?

Our ideal candidate is persuasive and informative with the ability to think quickly and exercise superb communication skills. We are looking for someone who possesses a positive, outgoing, professional demeanor, and someone who is self-motivated, detailed oriented and able to work independently. If this sounds like you, we’d love to learn more – apply today!


Required Hours:

The Activations Agent schedule will be the afternoon/evening shift and be required to work flexible shifts. Schedule will include a combination of weekdays and weekends. Current hours of operations are as follows and subject to change based on business needs;

  • Monday thru Friday, 9am to 10pm

  • Saturday and Sunday, 9am to 10pm

  • This is not a remote position

Benefits:

  • $1,000 NEW HIRE INCENTIVE

  • New hire training pay during first 6 weeks is $15.00/hour plus incentives

  • After successfully completing training the pay is $12.00/hour plus incentives with yearly earning potential up to 65K+

  • Medical/dental and vision care plans within 30 days of employment

  • New State of the Art Contact Center – Opened June 2020

  • Training Safe, socially-distant work environment

  • Paid Time Off, Sick Time

  • Dynamic, fun and inclusive culture

  • Career progression opportunities

  • Supportive and caring leadership team

  • Best in Class Training

  • 401(k) program with company match

  • Tuition and Certification Reimbursement

  • Travel discounts to stay at our beautiful hotels and resorts worldwide

Job Qualifications  

  • High School Diploma or GED equivalent

  • Call Center experience preferred

  • Sales,  customer service, reservations, hospitality or equivalent experience required

  • Proficient with Microsoft Office, Word, Excel

A World of Inclusion

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-16988

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