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Business Operations Supervisor

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Business Operations Supervisor

  • 100 Enchantment Park Way, Leavenworth, Washington, United States, 98826
  • Tiempo completo

Go Put the World on Vacation

 

At Travel + Leisure Co. our goal is simple: to put the world on vacation. We’re the world’s leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platform BookTandL.com, subscription travel clubs and branded consumer products.

The Supervisor of Business Operations is responsible for assisting the Manager of Business Operations with all aspects of coordinating the Sales & Marketing operational office and staff, to include tour reception, gifting, manifest, facilities, providing full support for Sales & Marketing, leading their team while partnering with and supporting site leadership.


Responsibilities/Job Duties:

  • Excellent verbal and written communication skills; must maintain a high level of professionalism at all times.
  • Direct site operational personnel. Proactively partner with all levels to ensure adherence to all corporate, BU, and Site SOP’s and compliance with PII (Personally Identifiable Information) and PCI (Payment Card Industry) requirements.
  • Assist Manager, Business Operations with ensuring all new programs and processes are effectively communicated and implemented seamlessly in an effort to consistently prevent manipulation of company systems and records.
  • Identify training opportunities on system applications, processes, and modules (i.e. accounting, commissions, contracts, tour reception, gifting, marketing administration, etc.)
  • Foster collaboration amongst key roles at the site and in the spirit of One Wyndham establishing a working relationship with Resort Operations.

Competencies:

  • Business Acumen: Day to Day Operations, SOP’s, processes and functions of teams, operational audits and thorough understanding of all team members administrative functions.
  • Communication & Building Trust: Build relationships with your team, site leadership, & business partners.
  • Leadership Effectiveness: Establish strategic goals and align the team to achieve those goals.
  • Talent Acquisition & Development: Attract, hire, and develop the best talent.
  • Driving Results & Innovation: Recommend and implement positive change.

Qualifications and Skills:

  • Bachelor’s degree preferred and minimum of 1 year supervisory experience (company experience can be considered in lieu of supervisory experience)
  • Full availability, day, nights, weekends and holidays.
  • Must be computer proficient in Microsoft Office products (Word, Powerpoint, and Excel)
  • Strong organizational and presentation skills required.
  • Strong written and verbal communication skills required.
  • 40+ hours per week – varies based on seasonality and site need.

A World of Inclusion

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-21396

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