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Start Your Hospitality Career with Wyndham Destinations

Job ID: 
1810923
Job Function: 
Call Center & Customer Service
Location: 
North Myrtle Beach, South Carolina United States
Brand / Resort: 
Wyndham Vacation Clubs
Schedule: 
Full-time

Tour Reception Supervisor

06 Nov 2018
Responsibilities/job duties:
Responsibilities include, but are not limited to:

  • Managing the tour receptionist team for our member services department
  • Hiring, training, and developing new and experienced tour receptionists
  • Greeting and distribution of tour guests.
  • Notification of tours to sales associates.
  • Accurate validation of guest information.
  • Able to handle confidential proprietary information.
  • Answer telephone and guests questions in a professional manner.
  • Accurate input of tour information into CRS, and other assigned tasks.
 

 

 
Qualifications
Software Skills:
MS Office, Excel, Word a plus
 
Minimum qualifications:
 
  • High School Diploma or equivalent (G.E.D.)       
  • College Degree is preferred
  • Management Experience
  • Administrative Experience  
  • Customer Service Experience
  • Knowledge of CRS a plus
 
     
Personal Skills:
Strong customer service skills a must.  Self-motivated.  Able to take on multiple tasks and accomplish them in a timely manner. Must work well under pressure and with others.
 
 

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

© 2006-2018 Wyndham Destinations Corporation. All rights reserved. Wyndham Destinations and affiliated brands and logos are service marks and/or registered trademarks of Wyndham Destinations or its subsidiaries in the United States and other countries.