H1 block for SEO

Start Your Hospitality Career with Wyndham Destinations

Job ID: 
1901109
Job Function: 
Hotel/Resort Operations
Reservations
Location: 
Snowmass Village, Colorado United States
Brand / Resort: 
Wyndham Vacation Rentals
Schedule: 
Full-time

Reservations Agent - Snowmass Lodging Company by Wyndham Vacation Rentals

28 Jan 2019

Reservations Agent

 

Answer incoming calls promptly and provide guest with information on accommodations that would best suit their vacation needs.  Convert telephone inquiries into reservations, maintaining acceptable performance statistics and acceptable level of errors.
  1. Enter all inquiries into the appropriate customer database.
  2. Address guest and vendor issues or concerns independently or assist/refer to appropriate Lead Agent or Supervisor.
  3. Provide rental property owners with unit booking information.
  4. Provide guest services personnel at assigned properties check-in schedules and any other pertinent information.
  5. During evening hours, and on weekends, assist guests with after hours check-in procedures and emergency phone calls.
  6. Assist callers with general questions or complaints they may have.

 

Wyndham Destinations believes in putting the world on vacation.  Our global presence in 110 countries at more than 220 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world’s largest vacation ownership and exchange company, with North America’s largest professionally managed rental business.  Every year 3.5 million families entrust us with their vacation dreams. As the world’s largest vacation company, Wyndham Destinations provides access to unlimited possibilities to inspire your next vacation – or your next career.  Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime.  Learn how you can join us on your career journey by visiting careers.wyndhamdestinations.com.  Our world is your destination.
 
The Company makes every effort to ensure equal employment opportunities for all individuals and abides by EEO and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.
Qualifications

HS diploma or equivalent required

Prior customer service/sales experience required

Prior hospitality experience preferred

Prior call center experience preferred

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

© 2006-2018 Wyndham Destinations Corporation. All rights reserved. Wyndham Destinations and affiliated brands and logos are service marks and/or registered trademarks of Wyndham Destinations or its subsidiaries in the United States and other countries.