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Start Your Hospitality Career with Wyndham Destinations

Job ID: 
1814276
Job Function: 
Call Center & Customer Service
Location: 
Philippines
Brand / Resort: 
Wyndham Vacation Resorts Asia Pacific
Schedule: 
Full-time

Owner Enhancement Sales Consultant

26 Sep 2018
PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)
 
  • Effectively and consistently meet required sales targets
  • Meet minimum requirements as set by the Sales Manager
  • Represent the company in an ethical, moral and professional manner.
  • Make sufficient daily contacts to ensure the minimum amount of holiday credits are achieved.
  • Arranges return of all outstanding contracts in a prompt manner.
  • Maintain regular contact with portfolio clients to ensure the highest level of customer service
  • Maintain a positive and energetic nature at all times
  • Ensure that all reasonable directions given with regards to health and safety are followed, to not willfully place at risk the health and safety of yourself or any person in the workplace and to not willfully or recklessly interfere with or misuse anything provided for health and safety.
  • Display a Care service to all internal and external parties. 
  • Display innovation through inspiring, creating and improving processes and products. 
  • Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise. 
  • Display leadership values by ensuring effective communication and respecting your peers and managers.  Support others within the team and empower each other wherever possible. 
Qualifications
WHAT WE ARE LOOKING FOR:
  • Strong personal values regarding customer service, delivering on the promise and integrity in all activities
  • Attention to detail, thoroughness and accuracy
  • Positive and enthusiastic attitude and ability to inspire same in others
  • Ability to work with people at all levels
  • Exceptional written and verbal communication skills, and active listening skills
  • Exceptional problem solving ability proven ability to implement alternative methods to achieve goals in the face of obstacles
  • Sound problem solving and negotiating skills
  • Intermediate knowledge in Microsoft products including Powerpoint, Excel, Word & Outlook
  • Ability to take direction when instructed and to make independent decisions when necessary
  • Knowledge and application of sales techniques such as; building rapport, needs/values selling, negotiating, and closing the sale.
  • Previous call centre / telephone customers service experience
  • Ability to work in an active, excitable work environment.
  • Ability to self motivate and take sole responsibility for individual performance.
  • Ability to handle stressful situations professionally.
  • Attain government requirements within the defined time periods. 
  • Stay current with governmental requirements.

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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