Customer Service Representative - Inbound Sales
Wyndham Destinations believes in putting the world on vacation. Our global presence in 110 countries at more than 220 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world’s largest vacation ownership and exchange company, with North America’s largest professionally managed rental business. Every year 3.5 million families entrust us with their vacation dreams. As the world’s largest vacation company, Wyndham Destinations provides access to unlimited possibilities to inspire your next vacation – or your next career. Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime. Our world is your destination.
What you’ll do:
Put your passion for travel into action as an inbound customer service representative with Wyndham Destinations! After your training period (paid), you will take inbound calls from existing owners who are excited and ready to plan their dream vacations and their experience starts with you as you make their reservation! As a subject matter expert on our properties you will provide information on our resorts, amenities, things to see and experience in the area, and make recommendations based on our owner’s interests that you will learn through your conversation.
- Receive phone call
- Research availability in requested resort
- Offer alternative locations and find something that works for the customers needs
- Educate on timeshare product
- Book reservation through booking engine
- Close the sale and take payment
- Performs other duties as needed
Are you the right fit? Here is what we are looking for:
**THIS IS A WORK FROM HOME OPPORTUNITY**
- High School Diploma or GED required
- Ability to work from home after training ***
- Six months plus of SALES experience
- Ability to build rapport with a customer quickly, ask probing questions, and meet the customer’s needs
- Basic computer knowledge
- Must have demonstrated ability to work well under pressure and multi task
- Ability to work evenings, weekends and some holidays.
***We are hiring Agents who will be able to work from home after training.
All Work at Home Agents are required to train full time at the Orlando office for a minimum of 2 weeks before transitioning to a home environment. In order to be eligible to work from home, you will need to have a quiet work space where you will not be interrupted on the job, have an internet connection with a certain speed requirement, and have or be able to get homeowners/renters insurance for the equipment we provide.
The Company makes every effort to ensure equal employment opportunities for all individuals and abides by EEO and nondiscrimination provisions of all applicable federal, state, and local laws and regulations.
If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.
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