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Start Your Hospitality Career with Wyndham Destinations

Job ID: 
Job Function: 
Pompano Beach, Florida United States
Brand / Resort: 
Wyndham Vacation Clubs

Business Operations Supervisor - Wyndham Destinations - Pompano Beach FL

23 Nov 2018
Wyndham Destinations is the world's largest vacation ownership company with an impressive list of world-renowned destinations.  We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service.  It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.
The Supervisor of Business Operations is responsible for assisting the Manager of Business Operations with all aspects of coordinating the Sales & Marketing operational office and staff, to include tour reception, gifting, manifest, facilities, providing full support for Sales & Marketing, leading their team while partnering with and supporting site leadership.
Responsibilities/Job Duties:
  • Excellent verbal and written communication skills; must maintain a high level of professionalism at all times.
  • Direct site operational personnel. Proactively partner with all levels to ensure adherence to all corporate, BU, and Site SOP’s and compliance with PII (Personally Identifiable Information) and PCI (Payment Card Industry) requirements.
  • Assist Manager, Business Operations with ensuring all new programs and processes are effectively communicated and implemented seamlessly in an effort to consistently prevent manipulation of company systems and records.
  • Identify training opportunities on system applications and processes (i.e. CRS, Epny, Focus, CPP,PRIME, etc.) and modules (i.e. accounting, commissions, contracts, tour reception, gifting, marketing administration, etc.) and provide support with process improvement.
  • Foster collaboration amongst key roles at the site and in the spirit of One Wyndham establishing a working relationship with Resort Operations.   



  • Business Acumen: Day to Day Operations, SOP’s, processes and functions of teams, operational audits and thorough understanding of all team members administrative functions.
  • Communication & Building Trust: Build relationships with your team, site leadership, & business partners.
  • Leadership Effectiveness: Establish strategic goals and align the team to achieve those goals.
  • Talent Acquisition & Development: Attract, hire, and develop the best talent.
  • Driving Results & Innovation: Recommend and implement positive change.
Qualifications and Skills:
  • Bachelor’s degree preferred and minimum of 1 year management experience (company experience can be considered in lieu of management experience) 
  • Full availability, day, nights, weekends and holidays.
  • Must be computer proficient in Microsoft Office products (Word, Powerpoint, and Excel)
  • Strong organizational and presentation skills required.
  • Strong written and verbal communication skills required.
  • 40+ hours per week – varies based on seasonality and site need.


If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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